On each delivery tracing step it is possible to see the exact time and documents that have been uploaded related to the process. Depending of the kind of user, those files can be uploaded, deleted or downloaded.
The client has the chance to communicate via chat directly with the company (Luker Chocolates) to make their doubts about the shipping clearer. This platform have been structured on a way that it is so easy to use for clients and users in general.
We can create a customized plan for your communication strategy or your design/development project